Project: Extending Loft Space
Dream Space: Storage
The Project: Mr & Mrs Richards are both in their late sixties and required additional storage space. Their existing property had previously had a two storey extension built to the rear, finished with a flat roof.
The project extended the existing pitched roof over the flat roof extension and by doing so vastly improved the external appearance of the property. A window was installed in the new loft space to provide natural light and flooring laid to provide accessible and additional storage space.
1 = Very dissatisfied – 5 = Very satisfied
1. Out of 5, could you please score, how satisfied you were with:
- A. Your finished conversion: 5
- B. Our ability to resolve any queries or concerns: 5
- C. Our ability to understand and work with you to achieve your exact requirements: 4.9
- D. Our level of customer care and service: 5
- E. The quality of work: 5
- F. Value for money: 5
2. Would you ever re-employ our services in the future?: YES
3. Would you ever recommend our services to family or friends?: YES
4. Would you be happy for other customers to view your conversion?: YES
5. Any other comments, feedback or suggestions: We should like to take this opportunity to thank you for the excellent work you did on the conversion of our roof.
All the work was carried out to a very high standard and in a very professional manner. At no time were you intrusive and we were able to carry out our daily routine with the minimum of disruption.
We were pleased that you were able to deal with the whole process, from start to finish, including the drawing up of the plans (Your architect was very pleasant and competent) and their submission to the local authority.
Once again thank you for an excellent job. Very best wishes.