Mr & Mrs Hazel

Project: Loft Conversion

Dream Space: Guest Bedroom / Hobby Room with Ensuite

The Project: Mr & Mrs Hazel are a retired couple whose daughter and grandson live in France.  Their dream living space was a self contained guest room, which their daughter could use when visiting or a space that could be used for one of their many hobbies.

Feedback:

1 = Very dissatisfied  –  5 = Very satisfied

1. Out of 5, could you please score, how satisfied you were with:

  • A. Your finished conversion: 5
  • B. Our ability to resolve any queries or concerns: 5
  • C. Our ability to understand and work with you to achieve your exact requirements: 5
  • D. Our level of customer care and service: 5
  • E. The quality of work: 5
  • F. Value for money: 5

2. Would you ever re-employ our services in the future?: YES

3. Would you ever recommend our services to family or friends?:  YES

4. Would you be happy for other customers to view your conversion?: YES

5. Any other comments, feedback or suggestions: We are so pleased that we chose Paul and his team to build our conversion, because they delivered on time and to budget and did a super job.  Throughout, Paul was always very considerate about the fact that it was our house they were working on, he always respected our privacy and he consulted us at each stage of the project.

We wish him every success for the future.

Mr & Mrs Young

Project: Loft Conversion and Lounge Alteration

Dream Space: New bedroom for their son

The Project: Mr & Mrs Young have two children and live in a modern three bedroom family home. Their dream living space was a new bedroom for their eldest child.

As with many modern properties the biggest challenge for this project was achieving the required head height when installing the new staircase.  In order to overcome this obstacle, a small velux window was carefully positioned at the top of the stairs. This not only meant that the current building regulations where adhered to but it also gave the added benefit of natural light.

Mr & Mrs Young wanted the loft to be somewhere their son could grow into as he got older.  To achieve this and provide a more self contained space, we ensured the design incorporated an en-suite and built in storage.  Large velux windows were used on both sides of the room to maximise natural light.

Feedback:

1 = Very dissatisfied  –  5 = Very satisfied

1. Out of 5, could you please score, how satisfied you were with:

  • A. Your finished conversion: 5
  • B. Our ability to resolve any queries or concerns: 5
  • C. Our ability to understand and work with you to achieve your exact requirements: 5
  • D. Our level of customer care and service: 5
  • E. The quality of work: 5
  • F. Value for money: 4

2. Would you ever re-employ our services in the future?: YES

3. Would you ever recommend our services to family or friends?:  YES

4. Would you be happy for other customers to view your conversion?: YES

5. Any other comments, feedback or suggestions: We would like to say thank you very much for the great job you have done on both our loft conversion and lounge alterations.
We are extremely pleased with both jobs and would have no hesitation in recommending your Company. All the work was completed as discussed and you were most helpful with any alterations we made to our original plans. Nothing was too much trouble for you. The house was left clean and tidy on a daily basis and your team were very friendly. Overall, a fantastic job – thankyou once again.

Mr & Mrs Sugg

Project: Loft Conversion in Weston-super-mare

Dream Space: New bedroom for their eldest son + additional family bathroom

The Project: Mr & Mrs Sugg have two sons and live in beautiful cottage like property.  Their dreaming living space was a larger bedroom for their eldest son.  They wanted this space to be large enough, so he could play pool or video games with his friends.

Dormer designs and the positioning of new stairs are always important in a conversion.  Most cottage like properties have hadhoc layouts or room sizes, meaning this can sometimes be even more difficult.  Through experience, careful design and working with the customers to identify unused space within their existing layout, we were able to design and position the staircase to maximise the loft size and allow for a separate family bathroom to be constructed.

As planning permission was required on this project and due to the properties unique external appearance and location, it was vital that the correct materials were used and that the final finishes blended to the original property and its surroundings.

Feedback:

1. Out of 5, could you please score, how satisfied you were with:

  • a)Your finished conversion?: 5
  • b)Our ability to resolve any queries or concerns?: 5
  • c)Our ability to understand and work with you to achieve your exact requirements?: 5
  • d)Our level of customer care and service?: 5
  • e)The quality of work?: 5
  • f)Value for money?: 5

2. Would you ever re-employ our services in the future? Y

3. Would you ever recommend our services to family or friends? Y

4. Would you be happy for other customers to view your conversion?: Y

5. Any other comments, feedback or suggestions: We have been extremely pleased with Paul’s work from start to finish. He provided advice and guidance which improved our original architectural plans, giving us an even better loft conversion. We wouldn’t hesitate to recommend Excellence Loft Services, and will definitely use them again for any future building works!

Mr & Mrs Freeman

Project: Loft Conversion

Dream Space: Master Bedroom with Ensuite + family cloakroom

The Project: Mr & Mrs Freeman have two teenage sons and their dream living space was a master bedroom and en-suite, which they could use as a personal haven.  Their existing property had three bedrooms, one of which was used as an office and a single family bathroom.

Their conversion provided an impressive master bedroom with modern tilt and turn French Windows. This feature piece provided stunning panoramic views of Bristol and flooded the room with natural light and fresh air.  Their Master bedroom was complimented by a bath and shower en-suite room.  This was finished in beautiful coloured recycled glass tiles, along with a modern stainless steel sink unit and illuminated mirror.

Mr & Mrs Freeman also wanted an additional cloakroom.  Through careful design of the staircase and use of loft space, an additional cloakroom was also incorporated.

Feedback:

1 = Very dissatisfied  –  5 = Very satisfied

1. Out of 5, could you please score, how satisfied you were with:

  • A. Your finished conversion: 5
  • B. Our ability to resolve any queries or concerns: 5
  • C. Our ability to understand and work with you to achieve your exact requirements: 5
  • D. Our level of customer care and service: 5
  • E. The quality of work: 5
  • F. Value for money: 5

2. Would you ever re-employ our services in the future?: YES

3. Would you ever recommend our services to family or friends?:  YES

4. Would you be happy for other customers to view your conversion?: YES

5. Any other comments, feedback or suggestions: We love our loft – Excellence Loft Services did a brilliant job.  They really listened to us and the result is a stunning space.  They were also really nice chaps to have around.  We will definitely use them again when we need any building work.

Mr & Mrs Banfield

Project: Loft Conversion

Dream Space: Childs bedroom + playroom + a family bathroom

The Project: Mr & Mrs Banfield have two young children under the age of five. Their dream living space was a bigger bedroom for their children to share and a dedicated space for them to play and store their toys in.

Velux windows were used to maximise natural light in the playroom and a large flat roof dormer provided the children with a bright and spacious bedroom.  By maximising the use of existing space on the first floor, we were also able to include an additional family bathroom.

Feedback:

1 = Very dissatisfied  –  5 = Very satisfied

1. Out of 5, could you please score, how satisfied you were with:

  • A. Your finished conversion: 5
  • B. Our ability to resolve any queries or concerns: 5
  • C. Our ability to understand and work with you to achieve your exact requirements: 4.9
  • D. Our level of customer care and service: 5
  • E. The quality of work: 5
  • F. Value for money: 4

2. Would you ever re-employ our services in the future?: YES

3. Would you ever recommend our services to family or friends?:  HAVE ALREADY DONE, a friend at work

4. Would you be happy for other customers to view your conversion?: YES

5. Any other comments, feedback or suggestions:

Keep up the good work – we are really enjoying the extra space you created for us, the kids love their playroom. We are saving for our Utility room so we will be in touch for some storage solutions.